Legal

Terms of Service

Last updated: February 2026

1. About us

These terms govern your use of windowsandsolutions.com and any services supplied by Windows & Solutions Limited, a company registered in England & Wales (Company No. 13066855), trading from 7 Reading Close, Manchester, M11 1PF.

2. Using the website

You may use the website for personal, non-commercial enquiries and to obtain quotations for our services. You must not misuse the site, attempt unauthorised access, or use any automated means to scrape content. All trademarks and content remain our property or that of our licensors.

3. Quotations & contracts

  • An online enquiry is a request for information, not a binding contract.
  • Written quotations are valid for 30 days unless stated otherwise.
  • A binding contract is formed only once a signed order & deposit are accepted by us.
  • Pricing is subject to a free on-site survey to confirm dimensions and access.

4. Installation & workmanship

All installations are carried out by FENSA / CERTASS-approved fitters. We provide a 10-year workmanship warranty on installations and pass through manufacturer warranties on products. Warranty claims must be made in writing within the warranty period.

5. Consumer rights (UK)

Nothing in these terms limits your statutory rights under the Consumer Rights Act 2015 or the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Where work is requested to start within the 14-day cooling-off period, you may be liable for work already carried out if you later cancel.

6. Payment

Deposits and final balances are due on the dates specified in your signed order. We accept bank transfer and major card payments. Late payment may incur statutory interest in line with the Late Payment of Commercial Debts Act.

7. Limitation of liability

We do not exclude liability for death, personal injury, fraud, or any liability that cannot be excluded by law. Subject to that, our total liability for any claim arising from your contract is limited to the price paid for the affected work. We are not liable for indirect or consequential loss.

8. AI & design tools

Renders, sketch scans, and 3D previews produced by our AI tools are indicative only and not a manufacturing specification. Final designs are confirmed in writing at survey.

9. Governing law

These terms are governed by the laws of England & Wales. Any disputes are subject to the exclusive jurisdiction of the courts of England & Wales.

10. Contact

Questions? Email info@windowsandsolutions.com or call 07770 874032.

Let's talk

Make the house feel still.

Studio
7 Reading Close, Manchester M11 1PF
Mon – Fri
Mon – Fri · 08:00 – 18:00
Saturday
Sat · 09:00 – 14:00
Sunday
Closed
Services
  • Architectural Installations
  • Misted Unit Replacements
  • Hardware Repairs
  • Composite Doors
  • Conservatories
Accreditation
  • FENSA Approved
  • CERTASS Registered
  • BSI Kitemark
  • 10 yr Warranty
Windows & Solutions Limited is a registered company in England & Wales (No. 13066855). Registered office: 7 Reading Close, Manchester, M11 1PF.
© 2026 Windows & Solutions Limited. All rights reserved.
Aria
Windows & Doors Concierge
Hi 👋 I'm Aria, your windows & doors concierge. Ask me anything — pricing, materials, lead times, or how the AI Design Studio works. How can I help?
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